Thanks for shopping at NÜWA. If you’re not happy, we’re not either.
If you are not entirely satisfied with your purchase, we're here to help you make it easier.
Our standard return policy is 14 (fourteen) days.
You have 14 calendar days to return an item from the date you received your order.
To be eligible for a return, your item must be unused and in the same condition that you got it.
Your item must be in the original packaging.
Your item also needs to have the receipt or proof of purchase.
Returns are super easy and free!
You won’t be responsible for paying for any of the shipping costs for returning your item. Shipping costs are free.
Still need help? If you have any questions on how to return your item to us, feel free to email us at [email protected]